Cancellation and Returns Policy
CANCELLATION AND RETURNS POLICY
1 You can not cancel a confirmed, after you have gone through our payment gateway.
2 You can return goods under certain conditions see 4.2a and 4.2b within 28 days of receipt for a refund amount excluding postage. The costs of returning goods to us shall be borne by you.
(a) If the record is stated as 'Used' anywhere in the description - The record is sold as a used product and a policy of 'No Refunds' or 'Non refundable' stands in place.
(b) If the record is stated as 'New' anywhere in the description - When played if it is badly scratched enough causing the record to jump, then you may send the record back and claim a refund, as stated in paragraph 4.2.
PLEASE NOTE : Refunds are not given to records that have surface noise or the odd click or pop. Surface noise (background crackle / distortion) is often found with various genre's of Indian records even when brand new, due to the original manufcature process / storage conditions. Refunds are not given on records that are stated as Mint, Near Mint or Used.
3 Upon receipt of the goods (4.2b) we will give you a refund of the amount paid excluding the postage - through the original payment gateway
PLEASE NOTE : we have checked the records that are brand new , for scratches before despatch
1 You can not cancel a confirmed, after you have gone through our payment gateway.
2 You can return goods under certain conditions see 4.2a and 4.2b within 28 days of receipt for a refund amount excluding postage. The costs of returning goods to us shall be borne by you.
(a) If the record is stated as 'Used' anywhere in the description - The record is sold as a used product and a policy of 'No Refunds' or 'Non refundable' stands in place.
(b) If the record is stated as 'New' anywhere in the description - When played if it is badly scratched enough causing the record to jump, then you may send the record back and claim a refund, as stated in paragraph 4.2.
PLEASE NOTE : Refunds are not given to records that have surface noise or the odd click or pop. Surface noise (background crackle / distortion) is often found with various genre's of Indian records even when brand new, due to the original manufcature process / storage conditions. Refunds are not given on records that are stated as Mint, Near Mint or Used.
3 Upon receipt of the goods (4.2b) we will give you a refund of the amount paid excluding the postage - through the original payment gateway
PLEASE NOTE : we have checked the records that are brand new , for scratches before despatch